You are welcome to contact us if you have any questions before placing your order.
Do you offer Exchanges?
Please keep in mind exchanges are on a first come first serve basis due to limited stock. Please review the sizing charts for best fit.
If you are not in love with your item, contact us within 14 days. We handle every issue on a case-by-case basis and we'll do what it takes to make it right.
We do not provide return labels unless your order was incorrect or damaged upon delivery. Please contact us for further information on returning if you received an incorrect or damaged order.
If we are not able to exchange your item, a refund will be processed to the payment method used at purchase (minus shipping costs).
In the event you need to return a product, this must be completed within 14 days of your ORIGINAL delivery date.
We do not accept any returns or exchanges on items that have been washed, worn, or appear to have been damaged by the customer. Any defective or damaged merchandise must be reported to our customer service team before returning so we can handle the situation on a case by case basis.
Please include a note in your return package with the following necessary information:
· Your order number
· Items you want exchanged or refunded
We recommend all shipments sent back to our fulfillment center using USPS, UPS, FedEx, or DHL with a tracking number. We are not responsible for packages not received if sent via a non-traceable carrier*
We do not accept C.O.D. parcel*
Shipping is NOT refundable.
Once your return shipment reaches our facility, our customer service team will contact you to confirm the return or exchange. If a return is requested, the customer service team member will process the refund for the full amount of the item and any applicable tax (MINUS SHIPPING FEES) back onto the original card used to purchase the product. The return/exchange process can take anywhere from 7-10 business days. At any time during that process our customer service team will be there to help answer questions.
For faster processing, updating refund information, or any other inquiry not listed here, please email us via the contact page!